Privacy Statement

Firstsource Solutions UK Ltd recognizes the importance of maintaining the privacy and security of your personal information. Please read the following privacy policy to understand how we use and protect the information that you provide to us.

We do not sell or otherwise share non-public information with nonaffiliated third parties who may wish to use the information for their own benefit or who are not performing a function necessary to support our collection-related services as described below.

We have policies and security safeguards in place to protect your information.

This privacy policy applies to all individuals whose non-public personal information may be placed with our company for the purpose of collection-related services.

Non-public Information means information about you we receive in the due course of collection-related business. Non-public information does not include information that is available from public sources, such as telephone directories or government records.

Affiliate means a company we own or control, a company that owns or controls us, or a company that is owned or controlled by the same company that owns or controls. Ownership does not mean complete ownership, but means owning enough to have control.

Non-affiliated Third Parties means companies and affiliates of ours.

Use/Disclosure of your information:We only disclose non-public information to affiliated and non-affiliated third parties as permitted or required by applicable law. We may share information we collect with third parties that provide mailing and/or other collection-related services to us. When we share your information with these companies, they are required to limit their use of your information to the particular purpose for which it was shared and they are not allowed to share it with others except to fulfill that limited purpose. If our business is sold to or merged with another business entity, your information may be disclosed to our new business partners or owners.We restrict access to non-public personal information about you to those employees who need to know that information to service your account or manage our business. We maintain physical, electronic, and procedural security measures to protect your information. We reserve the right to amend this privacy notice at any time with or without notice and any such changes will be posted to this website. In providing services to you, we may be required to send information outside the European Economic Area. Countries outside the European Economic Area do not always have strong data protection laws. However, we will always take steps to ensure that your information is used by third parties in accordance with this policy.

Cookies Cookies are small amounts of information which we store on your computer when you provide information to us via our website. Our system will issue cookies to your computer when you access the site. Cookies allow the website to function properly and make it easier for you to log on and to use the site during future visits. They allow us to monitor website traffic and to personalise the content of the site for you. Without the setting of cookies our website would be unable to function correctly and your experience would be greatly affected. We use the following cookies: · Strictly necessary cookies. These are cookies that are required to enable you to log into secure areas of our website such as our data rooms or case management system. · Analytical/performance cookies. These cookies allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. They help us to take steps to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily. Our website uses Google analytics cookies which collect anonymous information, which cannot be used to identify any individual person. · Functionality cookies. These cookies allow our website to function correctly. Our website is currently undergoing development to become compliant with the E-Privacy Directive (2002/58/EC). In the near future you will be able to give your consent to the setting of cookies. Until that point cookies will continue to be issued when you use our website unless you set your web browser to reject cookies. However, if you intend to block the use of cookies in this way then your use of this website will be greatly affected.

Contact All comments, queries and requests relating to our use of your information are welcomed. You may send your questions to:

Data Protection Enquiry

Firstsource Solutions UK Limited

6^th Floor Linen Hall Plaza

32 Linenhall Street

Belfast BT2 8BG